|By now we hope your Milestones 2010 software has settled comfortably on your desktop or laptop and that you have started to explore some of the new features we talked about in our last issue. In this issue we will focus on a few aspects of your software which you may not have tried. We offer a new Getting Started Movie, a free Preview Handler for Milestones Professional users who also use the x64 platform and of course we offer many answers to many questions! We hope you will take the time to read the case study submitted by one of our customers who presented his support statistics to management and used a unique stoplight chart to identify support bottlenecks.|
Professional Make your
||One of KIDASA's
customers, who manages
support accounts for a
major software developer
Professional to track
and monitor customer
service requests and
reports to management.
His use of Milestones Professional has been instrumental in retaining a major customer contract. How? By ensuring that both his management and the customer management understand where support bottlenecks are and how they are being addressed.
Using Red, Yellow, Green stoplights, management can tell at-a-glance where trouble spots lie.
If you are in a support role, you might be interested in reading this customer story and downloading the schedule and template.
More info about the case-study
September 2010 Tips and Tricks
(Click the question title for the complete answer!)
64 or 32 Bit? Which one to Download?
Question: I am not sure which Milestones Professional version I should download. Please help.
Legend and Datagraph Placement
Question: Is it possible to have a legend and datagraph(s) shown at the same time?
Make a Hidden Legend Reappear
Question: After I hide the legend, how do I get it to reappear?
Graphics Saved in a Personal Template
Question: Is there a way to save a graphic and freeform text as part of a template?
No Commas in Numbers
Question: How can I delete commas for values which run in the thousands?
Question: Do you have a viewer for Milestones Professional?
Date Heading Divider Override
Question: In the Date Heading area, is there a way to make the background color dark and the divider lines lighter?
Assign Specific Text to a Toolbox Symbol
Question: Can I show the duration of a horizontal task bar as the text for that bar?
More Tips and Tricks - Visit the Knowledgebase
Did you miss the June newsletter? Here's what was included:
- What's New in Version! 2010
- Milestones Professional 2010 has earned the "Compatible with Windows 7" Logo.
- Tips and Tricks
- Milestones in Wide Screen
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